Frequently Asked Questions.

What is Online Counseling?

Just a brief moment ago, online therapy was relatively unknown and disliked. Due to recent events (#pandemic) online counseling is the main thing! People are finding online therapy convenient, accessible and easy to use. Online therapy is my main modality for therapy. I was doing it before all the cool kids….I provide exclusively online therapy because I believe in it! It is truly effective and I’ll keep doing it when everyone else stops and returns to their offices. It is the same work as in traditional in office therapy, in the convenience of your home, workplace or wherever you would like to participate in therapy. Anyone can do it, even if you are not tech savy. All you need is a computer, tablet or smartphone.  Your FREE consultation is a great way to test it out.

I'm not sure I'll like online therapy

Online therapy is convenient, comfortable and can be completed in the privacy of your own home if you wish (or anywhere else). Research says that online counseling and coaching is just as effective as when you are in an office.  

It’s a fantastic option for busy parents, adolescents and college students with ever changing schedules, adults on shift work, or someone who just doesn’t have the time to get to and from an appointment. Once they are willing to give it a try, people enjoy the convenience. If you really don’t think it’s a good idea, then maybe it’s not a great fit for you. And that’s ok. Everyone needs to be comfortable when in therapy. If online therapy is not a good fit for you, I’d be happy to help link you with someone who can help.

What if I'm not good with technology?

You don’t have to be. I make it as easy as possible, with one clickable link. We can test it out ahead of time and you can always call me with questions. If you have internet and computer, laptop, tablet or smartphone you can participate in online therapy. I’ll walk you through it or you can click on the tab below to learn more about how it works.

Let’s be honest…if we are talking about the internet, there are some issues, as with any online platform…these can include loss of service, dropped connections, batteries dying or other “techie” issues! BUT, we come up with a plan of action just in case we run into any problems.

Seems interesting...do you offer flexible scheduling?

I can definitely work with a flexible schedule, but I do like to try and set a regular appointment day or time if possible. It helps to establish a regular routine in your life and makes it easier to remember your appointment.

The benefit of offering a bit more flexiblity with scheduling is that if you know ahead of time, I can offer you a different day/timeslot and you can avoid charges for late cancellations or not showing up for appointments because you forgot.

Once you are a client, you have the option of self-scheduling through the patient portal. 

How do I actually have a session or a consultation with you?

Step 1: I will schedule a call time with you and send you the link to enter my waiting room, but if you are curious…If you are using an Android phone, laptop, non-Apple tablet, or desktop computer, all you need to do is click on the link below:

https://doxy.me/jamiecoynelcsw

Step 2: Your device will ask you to activate the microphone and camera…allow it to do so and then we will be able to see and hear each other for the session.

Step 3: You can type your name and check in to my virtual waiting room. Please use your real name so I know who I’m seeing and can verify your identity.

Step 4: I will begin the session at the scheduled time! 

If for some reason you are having technical difficulties, please let me know by calling me and we can work it out. If I am having difficulties, I will do the same for you. Technology is not perfect, but we will always have a backup plan to get in touch with one another. 

I don't live in NJ, can I still work with you?

I am only Licensed in NJ and can online provide online therapy to those who are currently in NJ. However, the beauty of online therapy is that even if you live outside of NJ, but are physically in the state during the time of our session, we can work together! While many others may offer coaching services in lieu of counseling, I want to stay true to my license and honest with you at all times. My goal is to provide excellent mental health services and this is the best way of doing that! I am specially trained in Tele-therapy and can provide you with my best by remaining dedicated only to the states where I am licensed.

No matter where you are located within the state, I am able to see you virtually so it allows even those not local to my office to work with me.

 

What about paperwork?

If you choose to work with me as your therapist, you will have access to a client portal where we will be able to securely share paperwork, use electronic signatures, schedule appointments and send payments. When appropriate, I am able to provide you with invoices that are properly coded for reimbursement from your insurance company if you have out of network benefits. While email is not always the safest communication, I do have an encrypted email address that we can also use to communicate and share documents.

 

Do you accept insurance?

YES! I participate in several networks (CIGNA, United Behavioral Health, Oxford and Optum & MDLive) so you are able to use your insurance benefits. If you have out of network benefits, I am happy to provide you (when appropriate) with a properly coded bill to submit to your insurance company for reimbursement. Please be sure to call your insurance to verify your benefits, and be certain to ask if they reimburse for video conferencing or tele-health for behavioral health. I am happy to assist you and provide you further information or answer any questions you may have!

What about the fees? Are there package options?

I offer 45 or 60 minute sessions for individuals. Rates are $150 for 45 minutes and $175 for 60 minutes. If I am in network with your insurance, please contact me for further information.

Intakes are $200 for 70 minutes. This initial contact is very important for us to connect and for me to be able to provide you the best possible initial therapy plan.

Parent Coaching Programs are 8 weeks in length with additional sessions available upon request or at our discretion. The initial 8 weeks is $1100 which includes 8 parent coaching sessions which are 1 hour each, email contact and responses to challenging situations each week. There is a 10% discount available so please inquire if you are interested.

I am also available to provide week to week parent coaching, upon request. If you don’t want to take on the full 8 week investment and would like to meet just a few times, please let me know. 

What if I can't afford therapy?

Most people feel like they can’t afford therapy. Many people can’t afford not to try it. I offer short term options if you are working on a limited budget and have package options that we can try and work with to make it fit within your means.

I wold love to be able to help each and every person who reaches out to me. I do offer a reduced rate on a limited basis. If you are unable to afford therapy, please let me know and I will see how we can work together to find you the help that you are looking for. If we are not a good fit, then I am happy to find you a referral to someone who is better able to accommodate your needs. 

How Do I Get Started?

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Free 20 Min Consultation

Lets chat online or on the phone and I’ll let you know if I think therapy would be helpful for you. 

 

Book An Online Appointment

Following your free consult we schedule your first tele-therapy appointment

1st Online Therapy Session!

Begin the Exciting Work of Bringing Peace to Your Home and Your Life

Contact Me

Ask a question or book an appointment below. For emergencies call 911 or visit your nearest hospital

201-749-1846

New Jersey

jamie@embracingpossibilities.net